Application Support Analyst

Job description

Overview As a Trading Application Support Analyst, you will join the post trade support team, providing technical and administrative support for all trading, operational, and support systems within the team. You will collaborate with development teams, Operations, and other key business stakeholders. This demanding and technical role requires strong technical systems and application knowledge to make critical support decisions under pressure. You will also manage complex project work for new or existing support systems, monitoring systems, support tools, and the deployment of new software trading systems. Responsibilities: - Analyse and diagnose issues raised by business users related to trade data or system configurations. - Maintain and manage the batch scheduling environment and monitoring systems. - Remotely manage and monitor server hosts in multiple colocations across Europe. - Manage and prioritise requests from internal IT support functions. - Set up and maintain tools that monitor for alerts and test new system changes. - Continuously evaluate, improve, and deploy new application versions. - Serve as a contact point and collaborate with other infrastructure and software te...