Customer Service Representative

Job description

Join a Thriving Industry Leader at No 1 Roofing & Building Supplies! Are you ready to be part of something big? No 1 Roofing & Building Supplies, one of the largest wholesale suppliers of metal roofing and building products, is growing, and we're looking for more superstars to join our team. With a legacy of excellence since 2001, we've built strong, trusted relationships with our customers and the most reputable brands in the Australian Building industry. As we continue to grow, we’re seeking enthusiastic individuals who are passionate about customer service to help us drive success. Who We’re Looking For: We have an opportunity for a full-time Customer Service Representative to join our successful team at our Wauchope Branch. Your Role: As a key member of our team, your day-to-day responsibilities will include: - Greeting and welcoming customers via phone, digital media, and in-person interactions. - Processing transactions efficiently using our ERP system. - Understanding customer needs and making tailored recommendations to help them achieve their goals. - Managing orders and preparing accurate quotations. - Training and mentoring new employees to ensure our high standards are...