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Store Dispatcher II

Genuine Parts Company · Framingham, Massachusetts, US

Position Mission : Dispatches and plans local deliveries to wholesale customers in a timely and efficientmanner. Coordinates deliveries to all wholesale cust...

Job description

Position Mission : Dispatches and plans local deliveries to wholesale customers in a timely and efficientmanner. Coordinates deliveries to all wholesale customers while providing leadership anddirection to a team of delivery drivers. Serves as the link between assigned accounts, the store, and the drivers to ensure maximum service and high performance standards. Position Performance Measures: · Customer satisfaction · Deliveries completed Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the annual store audit process. Where possible use language that ties the job back to the companymission and vision. · Assigns drivers to make deliveries by taking into account product to be delivered, customer locations, and time of day. · Tracks of the progress that drivers make along their routes. · Balances and adjusts workloads, break times, and customer needs when assigning drivers. · Checks drivers’ in and out time and transfer these records into a company’s files for analysis and im...