Ombudsman, Banking and Finance

Job description

Company Description Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. Job Description: Are you a senior legal professional ready to use your expertise where it truly matters? At AFCA, this is more than a role, it’s an opportunity to give back to the community while shaping the future of financial fairness in Australia . As an Ombudsman, Banking & Finance , you’ll sit at the heart of complex, high-impact disputes, resolving matters that directly affect individuals, families and businesses. From consumer credit and lending issues to financial hardship cases, your decisions will deliver real-world outcomes that rebuild trust in the fin...