Branch Relationship Specialist

Job description

First National Bank of America is looking for a Branch Relationship Specialist - Business & Consumer Banking to join our East Lansing branch. The ideal candidate will be able to combine accuracy and follow-through with excellent customer service and sales skills. Candidates should be able to manage a dynamic workload while operating in a fast-paced environment. Courtesy, customer service, and tact are essential elements of the job. This role involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Responsibilities: Qualifications: - Drive new business deposit growth through branch interactions, internal referrals, and external sales efforts - Implement and support treasury management services across the full customer lifecycle - Open, update, and maintain accurate customer accounts and profiles within the Jack Henry core system - Prepare and deliver required reporting for business customers (daily, quarterly, and annual) - Build relationships and generate low-cost deposits through local networking and community engagement - Support branch operations by delive...