Bilingual (Spanish) Pre-Arranged Funeral Specialist

Job description

We are looking for a Pre-Arranged Funeral Specialist at Branam Funeral Home in Homestead, FL. The Pre-Arranged Funeral Specialist is responsible for generating pre-need funeral sales only at locations that operate as standalone Funeral Homes with no cemetery operations. This role focuses exclusively on educating families, presenting pre-arrangement options, and writing pre-arranged funeral (PAF) contracts. The Pre-Arranged Funeral Specialist will build relationships within the community, guide families through funeral planning decisions, and ensure accurate completion of all required documentation. This position plays a key role in improving funeral-home-only retention and increasing pre-arranged funeral penetration. Responsibilities: Sales & Customer Interaction: - Generates pre-arranged funeral (PAF) sales only for assigned funeral home locations. - Conducts professional presentations explaining funeral pre-planning options and benefits. - Schedules and conducts appointments with families through in-person meetings, phone, and digital platforms. - Demonstrates the ability to overcome objections, explain product offerings, and close PAF contracts. - Actively educates families abou...