Manager, Clinical Operations, Home Support

Job description

Description JOB SUMMARY: As a Manager, Clinical Operations, Home Support with Vancouver Coastal Health, you will:• Provide clinical and operational leadership to a frontline clinical patient care program that directly supervises staff, including Nurses at the Level 4 or 5 classification/wage rate. • Oversee the delivery of Home Support services through multidisciplinary teams in a community-based setting. • Lead Home Support operations across the CHA 3 geographic area and a city-wide Language Services Home Support team that provides care to clients across Vancouver in Mandarin and Cantonese, ensuring access to culturally and linguistically appropriate services. • Manage contracted surge Home Support hours, including monitoring utilization, service delivery, quality, and accountability of external providers. • Provide leadership for operational planning, implementation, and evaluation of services, including utilization management, financial oversight, risk management, and quality improvement. • Lead an interdisciplinary team and collaborate with internal and external partners to support high-quality, client- and family-centred care in a complex, multi-site community environment. Thi...