Customer Service Representative - Autoglass

Job description

Essential Job Duties: cancellations, credits, invoicing, and/or customer service inquiries. - A ssist with customer paint orders, look up formulas, and mix the paint based on the formula. - Handle phone and emails from customers pertaining to price quotes - Call center functions to provide quality customer service - Ensure the company establishes and maintains constant communication with customers. - Knowledgeable on all aspects of product inventory, which may include, data entry, - Generate sales/buys from online leads - Provide backup for Delivery Drivers as needed - Assume other duties as assigned. Basic Qualifications: - • Valid Drivers License - Clean Driving record for 3 years Education & Experience: - High school degree or equivalent. Knowledge/Skills/Abilities: - Call Center Customer service experience - Bi-Lingual, English & Spanish. - 2+ years of college. - Must have good written and verbal communication skills. - Must have good customer relations skills. - Ability to work well with others. - Must have the ability to work under conditions of frequent interruptions. - Be attentive to details. Essential Physical Demands/Work Environment: computer, keyboard, and mouse freque...