Service Process & Documentation Specialist (m/f/d)

Job description

The future of metrology begins at ZEISS ZEISS Industrial Quality Solution stands for pioneering measurement technology with more than 100 years of tradition. We develop and produce high-performance tactile, optical 3D and X-ray measuring devices and also offer suitable software solutions for analysing measurement data. With a strong and broad technology and software portfolio, comprehensive expertise and a global presence, ZEISS is a preferred partner in a wide range of industries, including electromobility, medical technology, additive manufacturing and aircraft construction. About you: Your Mission, Your task is to turn service strategies into seamless operational reality. You are the architect of our process landscape, ensuring that high-level designs are translated into consistent, logical, and user-friendly documentation. You act as a vital sparring partner to our Service Process Experts, refining the "How" and building the global framework that allows our local units to excel. Your role: Signavio Architecture: You take full ownership of the service-related process landscape in Signavio, ensuring a professional, scalable, and logical structure. Process Sparring: You act as a c...