Application Support Engineer (SQL / Bespoke Applications)

Job description

Application Support Engineer (SQL / Bespoke Applications) Location: Billericay, Essex: Salary: Competitive: Contract Type: Fixed Term Contract: Working Hours: 40 hours per week, Monday-Friday _________________________________________________________________________ We’re looking for a technically minded Application Support Engineer to support and improve a suite of bespoke business-critical applications used across the organisation. This is an ideal opportunity for someone with 2nd line or application support experience who enjoys troubleshooting, working with SQL, and taking ownership of incidents through to resolution. You’ll work closely with developers, infrastructure teams, and end users to diagnose issues, support releases, improve system reliability, and help shape how application support is delivered across the business. If you enjoy solving problems, working across multiple technologies, and being trusted to own issues end-to-end, this role offers excellent hands-on exposure and real responsibility. What you’ll do;: - Providing 2nd/3rd line support for bespoke applications - Investigating and resolving incidents via the ITSM platform - Troubleshooting application and SQL/d...