Transition-Configuration & Process Manager, Solna

Job description

Do you want to shape how services are transitioned into operations while driving efficient, standardized processes? As a Transition, Configuration & Process Manager, you play a key role in ensuring smooth service onboarding, accurate configuration management, and stable operations across the organization. Key Responsibilities: Process Analysis and Evaluation: - Assess existing business and IT processes to identify bottlenecks, inefficiencies, risks, and improvement opportunities. - Collaborate with cross-functional teams to collect insights and feedback on current workflows and operational practices. Strategic Planning: - Develop and execute a strategic roadmap for process improvements aligned with organizational and service objectives. - Prioritize improvement initiatives based on business impact, efficiency gains, and operational risk reduction. Process Design and Optimization: - Design, document, and maintain optimized processes aligned with industry best practices and regulatory requirements. - Identify and implement tools and technologies to automate and streamline workflows where applicable. Configuration Management (CMDB Ownership): Transition Management (Service Inception i...