Executive Director, Head of Communications for Core Operations

Job description

Core Operations sits within Chase’s Consumer & Community Banking (CCB) Operations organization and spans a large, complex, and globally distributed footprint. Reporting to the Chief Communications Officer for Auto and Operations, this leader will oversee internal and executive communications and manage a team of six communicators. As the Executive Director, Head of Communications for Core Operations Chase within Consumer & Community Banking, you will be part of the Consumer & Community Banking Operations organization, encompassing India & Philippines Corporate Centers, Collections, Recovery & Auto Operations, Centralized Transaction Operations, Regulatory Operations, and Customer Service and Card Lending Operations. The organization serves customers, employees, lines of business, and functions across CCB, requiring communications that are scalable, consistent, and attuned to a global audience. You will bring strong judgment, executive presence, and a proactive mindset, translating complex business priorities into clear, compelling communications that lead employee engagement and operational alignment. Job responsibilities: - Lead internal and executive communications for Core Opera...