Ticket Office Representative (On-Call)

Job description

Specific Job Functions: - Properly operate the current Ticketing system for ticket sales. - Interpret and utilize numerous systems and show codes. - Cross-sell tickets and provide information for all sister properties. - Provide the highest level of customer service to all guests. - Resolve guest complaints or find the appropriate person able to assist. - Utilize a cash drawer with various tender types. - Input numerous reservations with accuracy. - Retrieve seats from different blocks for corresponding vendors. - Finalize reservations and distribute tickets to correct purchasers. - Organize all daily paperwork by tender types and correctly balance to Cashier Reports. - Answer multi-line telephones. - Check stock levels and replenish to operational levels prior to opening. - Balance correctly at the end of shift. - Clean work area thoroughly at the end of shift. - Possibility of assisting management when needed. - Perform any and all other job related functions. Responsibilities/Qualifications: - Must be fluent in English both spoken and written. - Previous Ticketing experience is preferred. - Must have at least 6 months cash handling experience. - Must have at least 6 months of cu...