CUSTOMER SVC/DEPT LEADER

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. - Promote trust and respect among associates. - Communicate company, department, and job specific information to associates. - Collaborate with associates and promote teamwork to help achieve company/store goals. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. - Monitor and control supply expenses for the department. -...