Support Spec II - Claims

Job description

Overview Join Mercury Insurance as a Support Specialist II and play a vital role in helping our Claims team deliver exceptional service. In this role, you’ll support claims operations through essential administrative functions, reporting, and customer phone support—ensuring information is accurate, timely, and well-organized. If you enjoy being the backbone of a fast-paced team, take pride in your attention to detail, and thrive in a role where your work directly supports customers and internal partners, this is an opportunity to build a meaningful career with a company that values reliability, collaboration, and service excellence. This position requires going into the office 3-4 times per month and the remaining time is remote work from home. Geo-Salary Information: An in-person interview may be required during the hiring process The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities: Essential Job Functions: - Types and transcribes assignments such as business correspondence, forms and reports. - Will have direct contact with customers, may compile information for reports, and pr...