Support Analyst

Job description

Support Analyst Application Deadline: 15 May 2026: Department: Client Success: Employment Type: Full Time: Location: London or Manchester, UK: Reporting To: Client Success Team Manager Compensation: £28,500 - £34,000 / year Description: Team: Client Success: Location: London or Manchester, UK: Flexible working: We ask that team members commit 10-20% of their time to be in office, flexible to them Hours/Status: Full-time, 37.5 hours a week (flexible hours and working options welcomed - please state this in your application) Salary: £28,500 - £34,000 annually, based on location and experience - Regular hours are usually 9am-5pm or 10am-6pm, Monday-Friday - Out of hours work is required on a rota basis, 9am-9pm Monday-Sunday (see below for more information) The role: We’re looking for someone who is excited by the chance to change the way that people in the arts and entertainment sector use data and software - for the better. You’ll be spending your time navigating incoming client calls and emails, solving problems and finding bespoke and best practice solutions to help clients get the most out of their data and the Spektrix CRM. You will be part of a delivery team who together hold t...