Customer Support Team Leader - Remote

Job description

Salary: £37,000 Reports to: Head of Client Services Ideal Start: ASAP: Job Closes: 9th June, may close if a high volume of applications is received Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare✨ At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation. 💫What we are looking for? We are looking for someone with 4+ years experience leading high-volume customer support or patient-facing teams, particularly within healthcare, mental health, wellbeing, healthtech or another fast-paced service environment where communication, emotional intelligence and operational judgement are critical. This is not an entry-level leadership role or a “n...