Banking Services Group Leader III - Banking Controls

Job description

Overview: Serves as team leader within assigned Banking Controls unit with guidance from manager. Guides workflow, manages exceptions, assists in process improvement and related projects within Banking Controls. Primary Responsibilities: - Monitor work flow and serve as liaison between assigned Banking Controls unit and management. - Provide training and coaching to assigned Banking Controls team on daily work functions and approve daily work of assigned team. Assist with onboarding new hires. - Assist with production work on an as needed basis. - Complete daily production reporting for assigned Banking Controls team. - Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these procedures. - Participate in special projects as assigned. - Manage and provide guidance on exceptions occurring within the team. - Identify opportunities and assist with implementation of approved process improvement efforts for assigned team. - Reconcile the general ledger as required by assigned area. - Approve daily team productivity reports, ensuring they accurately reflect team activity. - Research and resolve complex internal and ex...