Treatment Coordinator

Job description

Who We Are Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience. We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within. About the Role: The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options. This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options. Bilingual English/Spanish communication is required for this position. If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity. Core Responsibilities: Educate patients on the long-term benefits of orthodontic care Clearly explain treatment plans in simple, confident language Present financial options and insurance information professionally Support patients in making informed decisions Maintain organized scheduling and...