Associate Applications Support Engineer

Job description

Associate Applications Support Engineer Permanent: Grade B - £28,598 - £34,434 per annum Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week: Birmingham City Council is one of the largest local authorities in Europe, supporting over a million citizens through a complex landscape of digital systems and services. Within Digital & Technology Services, our Applications function underpins the delivery of critical services across areas such as Housing, Revenues & Benefits, Social Care, and Education. We are looking for Associate Application Support Engineers to join our team, supporting a broad range of business-critical applications that are essential to the day-to-day running of the Council. This role is suited to individuals who already have some experience of working with applications or digital systems, and who are looking to build on that foundation within a large, complex environment. You will be expected to contribute to live support activity from day one, working with guidance but taking ownership of lower to medium complexity tasks. You will support the resolution of incidents and service requests, assist with application tr...