Executive Director, Patient Access Pre-Arrival Services

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Executive Director of Patient Access provides strategic and operational leadership for Patient Access services across Beth Israel Lahey Health hospitals for Pre-Arrival Services. This role oversees multiple Directors of Patient Access and is responsible for ensuring consistent operational excellence, standardization, and performance across all patient access functions. The Executive Director develops and implements system-wide strategy, performance metrics, and transformation initiatives related to patient access operations including scheduling, eligibility verification, financial assistance and patient estimates and partners with other Patient Access leaders on initiatives including registration, admissions, eligibility verification and point-of-service collections. This position partners closely with clinical, operational, financial, and revenue cycle leadership to ensure access services support the organization’s strategic goals, patient experience priorities, and revenue integrity objectives. The Executive Director is a key participant in system-level revenue cyc...