Non-Key Final Check Agent
Delivery Hero · Istanbul, TR
Company Description Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing expe...
Job description
Company Description Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description: - Performs final quality checks on BPO-completed non-key update requests based on defined sampling ratios - Applies control criteria in line with global and local quality standards - Segregates correct and incorrect requests, classifies error types, and records findings - Ensures that identified errors are corrected via the Pandora Vendor panel - Revalidates its own quality performance through double-check mechanisms - Measures quality rates to support the sustainable improvement of process quality - Performs quality control of whitelist requests to ensure accurate information is published on the platform Qualifications: - Performs final quality checks on BPO-completed non-key update requests based on defined sampling ratios - Applies control criteria in line with global and local q...