Senior Director of Operations

Job description

The Team As Senior Director of Operations, you will lead a high-caliber team of operational excellence, specifically within the retail sector. The Opportunity: At Alpine, we don't just provide commercial janitorial services; we are the operational backbone for our clients’ most critical facilities, including retail, commercial, government, aviation, and institutional facilities. Our commitment to service excellence, compliance, and operational integrity has earned us long-standing contracts and trusted partnerships. We pride ourselves on operational integrity, and we are looking for a Senior Director of Operations who shares that commitment. If you are a strategic thinker who isn’t afraid to roll up your sleeves and dive into the tactical details, you’ll fit right in. You will be the bridge between our clients, our union partners, and our internal teams, ensuring that every contract not only meets expectations but sets a new standard for service excellence. The Role: Drive Strategy & Performance: Provide vision and oversight across a portfolio of complex government and public sector accounts, ensuring KPIs and service-level agreements are consistently exceeded. Lead & Mentor: Inspi...