Operations Quality Analyst Internship

Job description

Operations Quality Analyst Internship We are a growing team looking for an Operations Quality Analyst Intern in the Operations Program & Innovation department to help us on our journey to revolutionize road freight logistics. The role is located in our Milan office. sennder is Europe's Leading Digital Freight Forwarder. In a traditional industry, we're moving fast and focusing on the digitalization and automation of road logistics. By leveraging our proprietary technology, we're building an ecosystem that is leading the industry into the 21st century. WHAT YOU WILL DO … As an Operations Quality Analyst Intern, you will play a fundamental role in ensuring service quality and enhancing operational visibility through both analytical and hands-on activities. You will be responsible for analyzing data and monitoring KPIs, while also actively engaging with carriers and partners to gather key information, resolve operational issues, and drive the achievement of targets. You will collaborate closely with internal teams and external stakeholders, contributing to process optimization and the development of new solutions for tracking and service quality. In this role, you will … - Assist in m...