Ambassador- Seasonal, Hotel Garage (Harrah's Atlantic City)

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $16.00 - 17.00 per hour Demonstrates an ability to acquire, master and perform excellent customer service skills. Exhibits a positive, outgoing personality. Acts as a role model and is influential in selling the Diamond status message to both customers and employees through example and leadership. Acts as a host initiating preferential treatment for Diamond status members that will reinforce loyalty and continued patronage. Promotes positive interaction with Harrah’s guests and employees at all times. Provide...