Member Services Officer

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose: The Member Services Officer possesses all the essential knowledge of an Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open all account types, assist and approve members in all areas of consumer lending, and are able to assist in all other services. Enhanced Expectations and Responsibilities at this Position Level* Performance Expectations and Essential Responsibilities * - Passing score on Consumer Lending Program (CLP) exam and completion of the in-person New Consumer Lender Learning Program required within 6 months of hire. - Assist members in all areas of consumer lending. - Maintain a current and comprehensive knowledge of credit union products and services. - Proficiency in account maintenance and opening all account types for members while following Member Identification Procedures. - Open and process maintenance on tax advantaged accounts, process foreign and domestic wire transfers, redeem savings bonds, and help order and return foreign currency. - Must have basic knowledge of cash operations at the direction of m...