Resident Relations Associate (Res)

Job description

ABOUT SKR GROUP: SKR Group is a vertically integrated real estate development and management platform with holdings mostly in the greater Los Angeles submarket. Our structure allows us to oversee every stage of the real estate lifecycle—from acquisition and development to operations and management—giving us the ability to create long-term value in the communities we serve. Our goal is to create value for tenants and key stakeholders, and the best mechanism for that is by working with the best in the industry! Join us and make an impact today. POSITION PURPOSE: The Resident Relations Associate assists in the smooth operation of the property, addressing maintenance, leasing, finance, administration and overall customer satisfaction and retention. Responsible for customer service as it pertains to residents and serves as the liaison between the maintenance team and the residents. ESSENTIAL FUNCTIONS: - Assist the Property Manager in addressing the needs of the property and its residents. - Addresses resident complaints and maintenance requests. - Scheduling appointments for repairs and for meetings with residents. - Prepares correspondence and notices. - Prepares paperwork with respec...