Part Time Customer Service Associate
Hertz · San Diego, California, US
The Part Time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and serv...
Job description
The Part Time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Responsibilities: Skills: - Hourly Rate is $18.25 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans. - Bonus Plans: Eligible, Up to 12% - Bonus: Eligible, Up to 12% - Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include: - Employee Assistance Program for employees & family - Perks & Discounts –Theme Park Tickets, Gym Discounts & more - Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. - Welcome each customer with a smile. - Proudly represent Hertz with your professional appearance, language and behavior. - Focus on providing a clean and safe vehicle, to every customer, every time. - Take ownership of each customer’s service experience by immediately owning and resolving issues. - Be proud of our brand and t...