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Front Desk Receptionist

High Country Community Health · Morganton, North Carolina, US

Description Job Duties for the Dental Receptionist: - In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appoin...

Job description

Description Job Duties for the Dental Receptionist: - In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. - Ensures patients fill out all their paperwork, and then enters necessary information into the practice’s management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient’s insurance and the frequency which they can visit. - Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. - In charge of general office management, including making sure mail is sent, answering phones, posting informati...