Patient Engagement Coordinator; Mount Sinai Health Partners; Full Time; Days

Job description

The Patient Engagement Coordinator/ Medical Adherence Coordinator is responsible for engaging patients in care through a data-driven approach to prevention, chronic disease management and medication management through the medication adherence program. The Coordinator will work with primarily low-risk patients, but may interact with moderate risk patients, and will be supported by the clinical pharmacists, nursing and social work resources to ensure that patients are able to access the care they need. The Coordinator develops effective interpersonal relationships with patients and works collaboratively with the interdisciplinary care team as well as pharmacies and community-based resources to improve health outcomes. The Patient Engagement Coordinator reports to the Senior Director of Condition Management and Population Health and Clinical Pharmacy Manager of Population Health. Conduct patient and pharmacy calls to close medication adherence care gaps. Works to improve patients’ experience before, during and following engagement with the health system to provide care continuity. Interacts with patients and caregivers as appropriate to ensure continuity of care, support adherence to...