Venue Host

Job description

Description Venue Host Department: Hospitality Services: Supervisor: Lead Venue Coordinator: Supervises: n/a: FLSA: Non-Exempt: Revision Date: March 2026: Availability: Flexible schedule with heavy emphasis on evening and weekend work. Number of hours varies based upon seasonality of Event Calendar. Position Summary: The Venue Host serves as the on-site representative of the Garden, upholding its reputation for excellence in event production, hospitality, and guest experience. This role is responsible for the seamless execution of events by proactively anticipating needs, problem-solving in real time, and stepping in wherever necessary to ensure success. Venue Hosts are expected to operate with a strong service mindset, professional confidence, and a collaborative approach, acting as knowledgeable leaders who guide event flow and support both clients and team members. This position requires the ability to think critically, act decisively, and remain adaptable in a fast-paced, dynamic environment. Essential Functions: - Deliver exceptional customer service by effectively interacting with clients, guests, vendors, staff, and volunteers to create a polished and memorable event experie...