Sales Specialist

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. As the Sales Support you will play a key role in providing proactive support to the Area VP or Director to help facilitate new sales, management of contracted sales, customer experience scoring, and the internal management as the voice of the customer. You will be hands on in providing support to the business and you’ll help support an experienced and highly regarded sales team. In this newly created role, you will have the opportunity to shape processes, drive efficiencies and add real value to the sales team and customers alike. Duties and Responsibilities: - Serve as a trusted, customer‑centric partner to the Area Vice President or Director by providing proactive, hands‑on support that enables new sales growth, effective management of contracted sales, and an exceptional customer experience. - Act as the internal voice of the customer by managing and resolving product performance issues, including: - Coordinating customer returns through Itron facilities and ensuring timely re‑delivery for customer us...