Administrative Support 09

Job description

POSITION SUMMARY: This position acts as the initial contact with Diagnostic Imaging Clients. Main areas of responsibility include verifies patient documentation; performs scheduling, registration and order placement for Diagnostic imaging studies in a timely manner; handles department communication and liaisons with many client types, (patients, physicians and healthcare providers); and ensures that all patient records are processed efficiently and managed with the utmost of confidentiality, accuracy and comprehensiveness. This position provides excellent customer service, demonstrating patience, kindness and caring in an environment with constant multiple demands. QUALIFICATIONS: •Grade 12 diploma, plus 2 years post-secondary diploma in office administration-health services •Minimum two-years' experience providing administrative support in a busy clinical setting •Basic skill level is required for Excel, typing •Intermediate skill level is required for MS Word, spelling, medical spelling and medical terminology •Clerical testing may be required as part of the selection process •Working knowledge of hospital patient processing systems and order placement (EPIC) •A working history t...