Shift Leader

Job description

Position Summary The Shift Leader assists in inspiring and developing their team, upholding Luna Grill’s high standards, and providing exceptional guest service and awareness to ensure the guests of Luna Grill will become “Raving Fans”. Will be responsible for running a great shift by providing leadership and guidance in utilization of training tools to the Cashiers and assist the manager as needed. Essential Responsibilities: - Provides knowledge to cashiers and team trainers and empowers the team to provide great guest service and awareness - Assists with training of team members - Informs guest(s) of LTO’s and menu changes and makes recommendations accordingly. - Demonstrates knowledge of the brand and menu items by answering questions about our food, beverages and other restaurant functions and services - Takes guest’s food orders and handle cash and credit transactions according to standards - Works with kitchen staff to meet any special requirements for ingredients and preparation of food - Delivers food and beverages to guests in a timely and efficient manner - Performs side work at the start and end of each shift as required and checks team members our of position if schedu...