Global Account Director

Job description

Essential Job Functions: - A client-facing role that develops the business relationship - Account mapping, business unit breakdown (touchpoints to align regional/global team) - Run QBRs & ensure they are adequately prepared for - Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly - Report Monitoring, Analysis, and Distribution (responsible/accountable) - Conduct Performance management for reporting team - Regular Market Analysis and Industry Awareness to maintain knowledge - Drive collaborative efforts internally by supporting and sharing best practices in the following key areas: - Client Reviews - Strategic Business Plan - Value-add Programs - Process Improvements - Tender Management - Technology Solutions - Lead and review impact and coverage to identify service and opportunity gaps. - Direct account monitoring activities by the team to ensure timely payment and collection - Create and implement business development plans with short-term and long-term business objectives to be achieved globally. - Other duties as assigned Skills & Competencies: - Strong written and verbal communication skills - Strong leadership skills - Excell...