Pat Access Emergency Operator

Job description

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, leadership programs...and more Description: The Emergency Operator plays a critical role in ensuring the safety and well-being of patients, staff, and visitors across Emory Healthcare facilities. This position is responsible for managing Plain Language emergency calls, including answering, triaging, and dispatching appropriate response teams. The Emergency Operator must demonstrate the ability to remain calm, professional, and efficient in high-pressure situations while ensuring timely communication and coordination during emergencies. RESPONSIBILITIES: Emergency Call Management: Answer and triage all emergency and non-emergency calls promptly and efficiently. Assess situat...