Consumer Support Technician 3 (Clerical Support) - Quality Assurance Riverside

Job description

SUMMARY: Under the direction of the Quality Assurance Program Manager, perform administrative and office support activities. HOURLY RANGE: $19.7748 - $27.8251 SIGN-ON BONUS!: - $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing. - $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing. - Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name. GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS: - To view our benefits package and employee perks, please click HERE. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Provide administrative support to management and unit staff. Type error-free QA reports, Corrective Action Plans, Immediate Danger Reports, Sanctions, and correspondence, and file material as needed. Prepare reports, memos, spreadsheets, and documents. Good verbal and written communication skills. - Maintain a variety of ticklers and listings as required. Responsible for gathering data to compile Corrective Action Plans (CAP) monthly report for the Program Managers. Maintain a tickler system to e...