Territory Manager II - Chicago, IL

Job description

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. TITLE: Territory Manager II - NAMERLOCATION: Chicago, IL Job Grade: 11: Job Summary: The Territory Manager II (TM) leads an assigned territory and is accountable for the performance, development, and overall experience of 50–55+ Customer Engineers (CEs) across a defined geographic area. This role balances strong people management with operational execution, ensuring CEs are supported, engaged, and aligned to clear performance expectations. The TM II consistently delivers high‑quality customer service by building a performance‑driven culture, developing talent through coaching and accountability, and aligning territory priorities with broader business objectives. Through effective workforce planning, resource optimization, and collaboration with other Field Service Delivery teams including Business Operations...