Payment Operations - Payment Operations Administrator

Job description

TITLE: PAYMENT OPERATIONS ADMINISTRATOR: STATUS: EXEMPT: REPORT TO: MANAGER – PAYMENT OPERATIONS: DEPARTMENT: PAYMENT OPERATIONS: JOB CODE: 11359: PAY SCALE: $70,400.00 - $80,000.00 ANNUALLY: GENERAL DESCRIPTION: This position supports the daily operations of the Payment Operations team, including ACH and Wires, by developing and supporting processes to run the business and grow the organization. This individual will identify and implement program efficiencies, support process improvement internally and collaborate with key stakeholders to improve member experiences, support projects as a subject matter expert, and coordinate system testing and manage system outages. This position helps govern relevant internal and external communications from the department, leads internal initiatives, and facilitates enhancements drive by audit, regulatory, or other stakeholders. TASKS, DUTIES, FUNCTIONS: 1. Act as liaison with internal and external stakeholders, including internal business partners, IT, and vendors to identify upcoming changes, potential impacts, scope requirements, develop operational plans, and successfully implement enhancements. Serves as the designated project SME as assign...