Lead Store Renewal Manager

Job description

What You Will Do: Own programme delivery end to end , leading store renewals, new openings, relocations, PAI’s and closures from feasibility and stage gates through launch, 6 ‑ week aftercare and post ‑ implementation review, ensuring adherence to the People, Process, Product & Place framework. Lead early and ongoing senior stakeholder engagement , influencing and aligning at Stage Gate 1–5, chairing key forums, managing governance and escalation, and removing barriers to protect customers, colleagues and sales. Provide strong people leadership , line managing up to four Store Renewal Managers across Foods & FH&B; setting objectives, resourcing plans and operating rhythm, coaching performance and building long ‑ term capability and succession. Drive operational and commercial excellence , role ‑ modelling high standards on the sales floor and backstage, managing risk and cost, ensuring strong merchandising, availability and compliance with the M&S Way. Embed continuous improvement , owning MI, benefits tracking, PIRs and aftercare, capturing insight and feeding learnings into future renewal plans to improve quality, pace and consistency across the store network. Who You Will Be: An...