Account Operations Specialist I (Manheim)

Job description

Company Cox Automotive - USA Job Family Group: Vehicle Operations Job Profile: Account Operations Specialist I Management Level: Individual Contributor Flexible Work Option: No remote option; must work at a specified Cox location Travel %: No Work Shift: Day Compensation: Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description: Serves as account liaison coordinating and executing account SLA's. Serves as a primary point of contact for auction vendors / clients. Engages with clients to understand requirements, upsell CAI products and services, and ensure the work agreed upon is completed to client expectations. Offer solutions and ensure the sales proceed in a manner that is mutually beneficial, for the client and for Cox. Coordinates with auction personnel and other stakeholders across all aspects of customer engagement. Responsibilities: Provide exceptional cust...