Patient Care Coordinator

Job description

InnovaCare Management Services Company, LLC Job Summary: The Patient Care Coordinator is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. Essential Job Functions: Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays. Manages the front desk workflow and communicates with the MA’s. Manages the providers schedule daily. Maintains accurate registration by obtaining, recording, and updating personal and financial information. Assists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary. Assists patient with intake processes including scanning required documents. Collects patient’s financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts). May manage cash...