16989 - Operational Support Officer

Job description

General Information Salary: £25,582 Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach: External: Location: Loughborough: Region: East Midlands: Closing Date: 07-May-2026 Post Type: Permanent: Civil Service Grade: AO: Number of jobs available: 25 Reserve List: 12 Months Job ID: 16989 Descriptions & requirements: Job description: Proud to serve. Proud to keep justice going. Our Operational Support Officers within National Services play a critical role providing excellent telephone and administrative support to court users. Our training programme provides a structured yet flexible approach to building the skills required to perform this vital role. About us: HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. National Services cover multiple jurisdictions known as service lines. These include Social Service & Child Support, Family Public Law, Probate, Crime, Immigration & Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and suppor...