Front Desk Clerk

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Front Desk Host is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge Services. They will be the first impression providing a unique check-in experience. The rooming of each guest utilizing advanced technology to ensure an exceptional personalized service to all guests that is consistent and continually in accordance to the Management Company of Mainsail Lodging & Development. What you have: - High School diploma or higher - Previous hospitality experience preferred - Excellent customer service skills - Excellent communication skills, both verbal and written - Ability to use technology e.g. tablets, iPads What you’ll do: - Assign and escort guest to rooms according to their preferences paying attention to those nonverbal cues to make each experience unique - Assist guests to their rooms - Assist with guest luggage - Provide room quotes and upsell to guest when possible - Ability to interact with guests and share hotel knowledge using personalization such as using the guest name - Responsibl...