Systems and Data Analyst

Job description

Systems and Data Analyst Company: The Boeing Company Boeing Global Services (BGS ), Digital Solutions & Analytics (DS&A) is seeking a Level 3 experienced or level 4 Senior Technical Advanced Support Analyst for 24x7x365 technical customer support. The scope of support covers Boeing’s current and next generation Software as a Service (SaaS) platforms, licensed software products, Identity and Access Management services spanning large-scale hybrid cloud environments. This includes e-Commerce, traditional web application and native mobile application delivery channels. Primary job responsibilities include advanced technical product support investigating, analyzing, troubleshooting, and resolving high/medium/low priority service requests from our internal (Boeing) and external Customers (Aircraft Owner, Operator, MRO, Partners and Suppliers) as defined in our Licensed Software Support Policy. This position can be located in Seattle, WA or Englewood, CO. This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future. Posit...