Specialist-Registration I

Job description

Registration Specialist / Front Desk – Primary Care Residency (Onsite) Schedule: Monday–Friday | 7:00 AM – 4:00 PM Location: Onsite Position Overview: This role supports a busy Primary Care Residency Clinic with approximately 70 providers at various stages of training and development. The clinic serves up to 200–220 patients per day , requiring a highly organized, customer-focused professional who thrives in a fast-paced healthcare environment. As a Registration Specialist, you will be the first point of contact for patients and play a critical role in ensuring smooth patient flow, accurate registration, and optimal clinical and financial outcomes. Key Responsibilities: - Check in patients and facilitate patient flow from entry to destination in a timely, accurate, and professional manner - Verify and update insurance, demographic, and financial information - Manage medical records, scanning forms, referrals, DME, and Luma-related tasks - Enter and validate charges in appropriate systems and collect required payments - Schedule appointments and interview patients to obtain necessary medical information - Explain departmental and hospital charges, policies, and procedures - Answer i...