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Principal Technical Business Analyst and Customer Product Owner

Toshiba Global Commerce Solutions · Durham, North Carolina, US

Toshiba Global Commerce Solutions is looking for a high-level Principal Technical Business Analyst and Customer Product Owner that will lead complex, enterpr...

Job description

Toshiba Global Commerce Solutions is looking for a high-level Principal Technical Business Analyst and Customer Product Owner that will lead complex, enterprise-scale retail technology engagements, partnering closely with clients, product, and engineering teams to translate business objectives into high-quality, scalable solutions. This role serves as a trusted advisor, guiding requirements definition, backlog prioritization, scope management, and delivery execution while advocating for core product capabilities. The position provides leadership across projects, mentors other Business Analysts, and drives best practices within the organization, leveraging deep expertise in retail operations and Point of Sale systems to deliver measurable business value. Must have 10+ years of experience in the retail industry Responsibilities: - Lead large, complex customer engagements, ensuring that business requirements are clear and achievable. Monitor project progress and address any issues that arise, working to ensure that the project delivers value to both the client and Toshiba. - Analyze client business requirements to determine the best approach to meeting the client's needs (e.g., existi...