Import/Export Planner

Job description

To coordinate and process international orders to be in compliance with all regulations and legal requirements. A front line contact for customers the role is to provide exceptional service with the ability to practically apply knowledge to solve problems. The position is a focal point for international trade compliance, accurate data entry, maintenance of records and providing best in class customer service (excellence). Perform general administration tasks as required. ESSENTIAL FUNCTIONS: To provide the external interface with our international customers base and coordinate with internal departments to provide an exceptional service. To perform other duties or responsibilities identified as pertinent to the job or company. - Coordinate the processing of orders and returned / replacement goods utilizing business systems and supporting systems with accurate data entry by adhering to key directives and standards. Customer requirements must be met within business limitations. - Liaise between freight suppliers and DC locations to organise the shipping of goods to meet our customer requirements utilizing the business systems. - Issuing payment documentation to meet the requirements o...