Principal Delivery & AI Practices Manager
Intrum · Reigate, England, GB
At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. Invest...
Job description
At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. Investment. Tech. Freedom. Ambition. It’s all in place. So, when are you joining? At Intrum UK, we are transforming how technology, data, and AI power customer centric collections and client platforms. We are seeking a Principal Delivery & AI Practices Manager to champion agile excellence, embed AI enabled ways of working, and drive tangible business value across our UK IT function. This senior leadership role shapes how modern delivery, Human–AI collaboration, and continuous improvement accelerate outcomes for our customers, clients, and colleagues. If you’re ready to make a difference, then this is your opportunity to join a purpose-led organisation where your work truly matters. This role can be based at any of our UK offices, with travel to meet internal stakeholders as required and the flexibility to work from home. What you’ll do: Embed and evolve Intrum’s Project Model and Agile Product Delivery Model to drive measurable business value. Integrate AI practices into delivery workflows including planning, estimation, risk managem...