Housekeeping Senior

Job description

Lead Excellence Behind the Scenes at Hyatt House Virginia Beach Oceanfront! We are seeking a Housekeeping Senior who takes pride in setting standards, leading teams, and delivering immaculate guest experiences. If quality, consistency, and leadership define your work, we want you on our team. Overview: The Housekeeping Lead/Senior coordinates work activities of the Housekeeping staff in hotel. Potential Career Paths: Housekeeping Supervisor – Housekeeping Manager – Operations Manager – Assistant General Manager – General Manager – Area Vice President of Operations. Key Duties & Responsibilities: - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. - Ensure that assigned staff have reported to work; document any late or absent employees. - Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities. - Assign designated guest room keys and beepers to assigned staff. - Maintain accur...